SMS Marketing Terms and Conditions

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Effective Date: November 15, 2025

Welcome to SMS Marketing with Red Light Therapy Spa LLCAt Red Light Therapy Spa LLC ("we," "us," or "our"), located at 1295 S Linden Rd., Ste. F, Flint, MI 48532, we value your privacy and are committed to transparent communication. By providing your mobile phone number and opting in to receive SMS messages from us (e.g., via website forms, in-spa sign-up, or text keyword like "GLOW"), you consent to our use of SMS for marketing and informational purposes as outlined below. This Terms and Conditions ("SMS Terms") complies with the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable state laws. You must be 18+ to opt in. We do not charge for messages; standard carrier rates may apply.

We plan to use SMS to enhance your wellness experience by sending:

• Appointment Reminders & Confirmations: Alerts for upcoming sessions (e.g., Contour Light or Halotherapy bookings).
• Promotional Offers: Exclusive deals, like our New Client Special ($75 Contour Light session), package discounts, or event invites.
• Wellness Tips & Updates: Personalized advice on red light therapy benefits, InBody scan results summaries, or spa news.
• Surveys & Feedback: Brief polls to improve services (e.g., "How was your glow-up?").

Messages will be sent via automated systems using platforms like Twilio or Square. We will not share your number with third parties for their marketing without consent.

• Frequency: Up to 4 messages per month, unless urgent (e.g., weather-related closure). No spam—ever.
• Content: All texts include our branding, a short code (e.g., 12345), and opt-out instructions. Examples: "Glow brighter! 20% off packages this week. Reply STOP to opt out. Msg&data rates may apply."
• Carrier Support: Works with major U.S. carriers (AT&T, Verizon, etc.). International numbers not supported.

• Opt-In: Confirm by replying "YES" to our verification text or checking the box during sign-up. You can opt in/out anytime.
• Opt-Out: Reply "STOP" to any message to unsubscribe. You'll receive a confirmation text. After opting out, you won't receive marketing SMS, but may still get essential service alerts (e.g., appointment changes) until you cancel.
• Help: Reply "HELP" for support or visit redlighttherapyspallc.com/sms-help.
• Revocation: Consent can be withdrawn anytime; it does not affect past transactions.

Your phone number and preferences are collected solely for SMS purposes and stored securely per our Privacy Policy (available at redlighttherapyspallc.com/privacy). We adhere to PCI DSS and do not sell your data. For GDPR/CCPA requests (access, deletion), email tracy@redlighttherapyspallc.com. See full details in our Merchant Policy.

• No Guarantee: Message delivery depends on carrier; delays/errors possible.
• Disputes: Governed by Michigan law; contact us first for resolution.
• Changes: We may update these SMS Terms; notice via email or website. Continued use post-update implies acceptance.
• Severability: If any provision is invalid, the rest remains enforceable.

By opting in, you affirm you are the account holder and authorize these communications. Questions? We're here!